Our Work | Ragusina

Project / 01Travel & Tourism

Travel Booking & Operations Platform

A booking and operational workflow solution developed around real tourism business needs.

The challenge: Bookings and day-to-day operations need to work together. A useful system starts with understanding the processes behind a real tourism business.
Our approach: Shape the solution around booking and operational workflows, using practical tourism experience to keep the work grounded in the needs of the business.

Booking workflows
Booking processes shaped around the requirements of a real tourism operation.
Operational workflows
The business processes that support day-to-day tourism operations.

Project / 02Hospitality Technology

In Development

A browser-based restaurant ordering and order-management platform designed to simplify restaurant operations.

The challenge: Restaurant ordering involves both a guest-facing experience and the work of managing incoming orders. Those interfaces need to be clear and usable across devices.
Our approach: Develop an ordering-focused platform that brings guest ordering, order management, and restaurant administration into browser-based interfaces.

The following describes the intended product scope while development is in progress.

QR-based ordering
A planned entry point for guests to access the ordering experience.
Order management
Interfaces for restaurant staff to work with incoming orders.
Restaurant administration
Browser-based tools for managing the restaurant’s ordering setup.
Responsive browser interfaces
A mobile-responsive experience for the intended guest and staff workflows.

TapOrder focuses on ordering. Restaurant staff independently handle payments and fiscal receipts through their own existing systems.